Last updated: 5/27/2026
Account Deletion Request
We respect your right to control your personal data. This page explains how to request deletion of your anaFluent account and what happens to your data when you do.
How to Delete Your Account
You can delete your account using one of these methods:
- In-App: Go to Settings → Account → Delete Account
- Email: Send a deletion request to support@anafluent.com with your registered email address
- This Form: Contact us using the information below
What Data Gets Deleted
When you delete your account, we permanently remove:
- Your profile information (name, email, preferences)
- Learning progress and statistics
- Flashcard progress and custom decks
- Lesson completion history
- AI conversation history
- Story reading progress
- All analytics data associated with your account
Data We May Retain
We may retain certain data for legal and business purposes:
- Transaction records (for tax and legal compliance) - retained for 7 years
- Anonymized analytics data that cannot identify you
- Data required to prevent fraud or abuse
Deletion Timeline
Account deletion requests are processed within 30 days. You will receive an email confirmation when your account has been deleted. During this period, you can contact us to cancel the deletion request.
Active Subscriptions
If you have an active subscription, please cancel it through the App Store (iOS) or Google Play Store (Android) before requesting account deletion. Deleting your account does not automatically cancel your subscription billing.
Contact Us
To request account deletion or ask questions about your data:
Email: support@anafluent.com
We typically respond within 48 hours.